The room was tidy with coffee available, a cozy bed, and other comforts, the amenities were fantastic, and the service was top-notch.

The location was great and exceptionally nice, met pleasant staff with our request to use the breakfast area for a family gathering. The room we stayed in was new-fashioned and spotless with tea and coffee, as example. We didn't want to leave and would stay there again.

The hotel offers nicely updated rooms with a comfy bed, coffee plus tea...

The bathrooms are old.

The hotel was clean and the staff was very friendly

We were able to use the breakfast area for a family gathering. The location was convenient, with easy access to the Mall of America, shops, restaurants, and the Minnesota State Fair

Staff was consistently pleasant -- room was just what we expected, comfortable, clean -- breakfast was great -- spot on.

Great location and nice staff. Breakfast was very nice and the people even nicer. Really liked having a microwave and frig in the room.

This hotel was wonderful, with accommodating staff who gladly let us use the breakfast area for a family event, and they offered reasonable prices.

I can't think of one thing we didn't like! Very relaxing stay. Everything was clean and very well done. The bed was great. The breakfast was great. Very very happy with this hotel!

Great staff & breakfast

Pillows too hard for all of us and the pool was too cool.

Nice way to end our weekend. The hotel was peaceful and the staff, from the reception to the cleaners, were all fantastic! 😊

Breakfast was great, room was nice and location was convenient.

House keeping knocked obnoxiously despite the "do not disturb" sign on the door until my boyfriend woke up/i got out out of the shower. It was still 2 hours before check out...annoying!

internet connection could have been better kept get disconnected, elevator could have been little faster door took a long time to close.

Gym with exercise equipment was well-used, washer/dryer convenient, fridge and microwave in room. Staff cleaned off snow from car, breakfast had warm and cold options. Beds made with cute arrangements for kids' stuffed animals. Short drive to shops and restaurants. Ice scrapers provided at the door. Friendly and helpful staff, close to State Fair bus pick up, Walmart, shopping, and eating places. Clean and updated room, roomy bathroom. Good breakfast. Enjoyable stay.

Quiet hotel, conveinently located off the interstate. Food and shopping near by.

Not having a fridge was quite a downer. Filled the sink in the bathroom with ice and KCCO... oh wait, ice on the 1st floor only.

The bed was comfortable. The staff was friendly. The breakfast was nice.

The toilets clogged very easily and the toilet paper was very thin...this made us assume it was a known issue that was not going to be fixed anytime soon. There was no way to shut the curtains, so the giant security light from the property right outside our window was bright all night long, making it very difficult to sleep. The heat/air unit must have been malfunctioning. When it would finally turn on it would either make the room unbearably hot, or freezing cold, and changed between the two extremes all night long. We checked in at midnight and were exhausted, but were made to go back out to the parking lot to get our license plate number because year, make, model and color were not good enough (was it really that important to have the actual license plate number?). There was no fridge available to put my insulin in, by law they were to provide one since I am diabetic, but I was too tired to push the issue. They didn't seem to really care about that either.